Training and Development Solutions

The PDI Solutions mission is at the heart of all of our training and development work.  We are dedicated to provoking and empowering individuals, teams and organisations to think differently, manage resistance, build confidence, unlock potential, develop capability and cultivate strengths.  


Training Methodology:

At PDI Solutions we believe that the most successful training

solutions follow the ADDIE Model with 5 key steps:


  1. Analysis of the training need

  2. Design of the training plan

  3. Development of the training solution

  4. Implementation of the training solution

  5. Evaluation of the training solution


Training & Development Services Available:

PDI Solutions provides expert assistance in the analysis, design, development, implementation and evaluation of any of the following areas:

Professional Development


  • Assertiveness

  • Building Productive Teams

  • Coaching & Mentoring

  • Communication Skills

  • Conflict Management

  • Customer Service

  • Employee Engagement

  • Emotional Intelligence

  • Leadership Development

  • Management Training

  • Managing Difficult Conversations

  • Motivation

  • Negotiation Skills

  • Performance Management

  • Presentation Skills

  • Recruitment & Selection

  • Team Building

  • Time Management

  • Train the Trainer

  • Plus More +++


Induction Training


  • Appropriate Workplace Behaviour

  • Bullying

  • Code of Conduct

  • Compiance Training

  • Discrimination

  • Equal Employment Opportunity

  • Employee Induction

  • Harrassment

  • Occupational Health & Safety

  • Privacy

  • Sexual Harrassment

  • Plus More +++


System Training


Training can be provided either face-to-face, through e-learning or via webcast training on any organisation systems in use.  For example:

  • CRM Systems

  • Document Management Systems

  • Email & Internet Systems

  • Learning Management Systems

  • POS Systems

  • Telephone Systems

  • Plus More +++



© 2015 PDI Solutions (Trading as Kathleen J Miles)


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