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The Leadership Journey

At PDI Solutions we are extremely passionate about leadership development.


It doesn't matter whether your employees have been in a leadership role for one week or 30 years, a good leader knows that there are always things they can improve and develop upon.


The simple fact is that people don't leave bad companies, they leave bad bosses.  Your leaders play a very important role in ensuring that employees are engaged, motivated and willing to remain with the company.  


Leadership is a journey, often through foreign lands with much self-discovery along the way.  This is what we call 'The Leadership Journey'.


The Leadership Journey is a two-day leadership program that provides participants with loads of practical tools, resources and skills that they can use in the workplace tomorrow.

The Leadership Journey Points of Difference

Engaging, Memorable and Relatable Content:

The Leadership Journey training program has been built in alignment with the book by the same name - The Leadership Journey by Kathy Miles.  

The book takes 15 lessons that are learnt through travel and applies these to leadership.  By relating the leadership lessons to something that everyone loves to do - travel - it makes the lessons fun to read, engaging and most of all memorable.  

Whilst the training program only focuses on the leadership lessons covered in the book and other leadership topics, all participants will receive a copy of The Leadership Journey as well as the course materials.
Enhancing Learning Opportunities:
The training program also includes pre-course work and post-course work to ensure that the learning opportunities are enhanced and action plans are implemented back into the workplace.
Customised Training to Company/Industry:
Training can be customised to the organisation/industry including branding (client logo on front of workbooks) and specific scenarios and examples used for activities at no extra cost.  Any additional customisations will incur an additional fee.
Course Topics
The first day focuses mainly on leadership fundamentals and self-development, including topics such as:
  • Leadership vs Management
  • Leadership Styles
  • Situational Leadership
  • Communication Styles Model
  • The 4MAT Model
  • Ladder of Inference
  • Time Management
  • The Time Management Filter
  • Using the ABC System
  • The Art of Delegation
  • Decision Making/Problem Solving
  • Emotional Intelligence
  • Resonant Leadership
  • Myers Briggs Type Indicator (MBTI)
The second day focuses mainly on building and developing the team, including topics such as:
  • Workplace Culture
  • Team Development
  • Team Diversity
  • Selecting the Right People
  • The Cost of Turnover
  • Employee Engagement
  • Motivation
  • Team Visions
  • Employee Well-Being
  • Team Building
  • Change Management
  • Managing Performance
  • BEER Feedback Model
  • Coaching in a Hurry Model
  • Managing Conflict
  • Couselling

Click for the Day 1 full agenda.

Click for the Day 2 full agenda.

About the Facilitator

Kathy has delivered hundreds of management and leadership training sessions around Australia, run seminars and breakfast forums and managed many large-scale HR and training projects over the years.

With a Bachelor of Education, a Masters Degree in Training and Development and a Certificate IV in Training and Assessment, Kathy is fully qualified to deliver quality training courses that are engaging and powerful.


"Learning and improving your leadership skills is a lifelong journey.  The Leadership Journey delves into 15 leadership lessons that are essential skills and qualities that a leader of today needs to actively demonstrate in order to run a successful team."

Bruce Mathieson, CEO, Australian Leisure & Hospitality (ALH) Group

“As a business leader in my chosen profession I understand now more than ever that leadership is a journey and not a destination. It’s important to be on top of your game all the time to set an example for those who follow.  The Leadership Journey by Kathy Miles captures all of the key qualities of effective leadership. It’s a must read for any emerging leader and a good source of reference for anyone wanting to reenergise their career.”

Andrew Northcott, Director, Byfields Business Advisers


"Delivered in her own inimitable style - Kathy Miles is more than well credentialed in both leadership and travel, having pioneered, authored and delivered the initial leadership and management training module for the ALH Group in Australia.   Her own extensive experience resonated strongly in the delivery of her leadership training (as it does in this book) through the many great examples and anecdotes.  Such stories were always the signature of her training that gave the message such traction with our people."

Steve Howarth, National Operations Manager, Australian Leisure & Hospitality (ALH) Group

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