Performance   Development And   Improvement   Solutions

Criticism does not necessarily mean that a person is directly attacking you. In fact, what it often means is that the person providing the

The Ladder of Inference can help you to understand the steps that can lead you to jump to the wrong conclusions and can therefore help you e

The phenomenon of Groupthink is something that has plagued organisations for a long time.  It comes about when a group of people are thinkin

Assertiveness is a great skill to master, especially in the workplace.  However, it is something that is often shied away from or used incor

The Johari Window is a psychological tool that is often used to help people better understand themselves (self-awareness) and their relation

In nearly every aspect of life, communication is key.  Communication unlocks doors, includes people, builds and maintains relationships, get

Organisational blockers are those people who are always looking for problems and reasons not to do something.  They are so focused on the de

I have been asked many times over the years for my advice around the best profiling tools. There are multiple profiling tools that are gr...

According to the Oxford Dictionaries online, influence means "the capacity to have an effect on the character, development, or behaviour ...

From years of working in HR and Training and Development roles, I've often found myself in a position that makes people want to talk to m...

It’s rather ironic to think that in the so-called ‘Information Age’, whilst we have more and more methods to communicate, we are actually...

When we communicate, we often think that the way we communicate is the way that everyone communicates. Nothing could be further from the ...