Kathy MilesDealing with Criticism in the WorkplaceCriticism does not necessarily mean that a person is directly attacking you. In fact, what it often means is that the person providing the
Kathy MilesThe Ladder of InferenceThe Ladder of Inference can help you to understand the steps that can lead you to jump to the wrong conclusions and can therefore help you e
Kathy MilesThe Trouble with GroupthinkThe phenomenon of Groupthink is something that has plagued organisations for a long time. It comes about when a group of people are thinkin
Kathy MilesThe Power of AssertivenessAssertiveness is a great skill to master, especially in the workplace. However, it is something that is often shied away from or used incor