Redesigning Workplace Culture
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The culture of your workplace can dictate morale and change the way that people perceive your organisation. By focusing on redesigning your
Kathy Miles
Dealing with Criticism in the Workplace
Criticism does not necessarily mean that a person is directly attacking you. In fact, what it often means is that the person providing the
29 views
Kathy Miles
The Ladder of Inference
The Ladder of Inference can help you to understand the steps that can lead you to jump to the wrong conclusions and can therefore help you e
213 views
Kathy Miles
The Need for Workplace Coaching
One of the most effective ways to ensure that knowledge is retained and performance is improved is through workplace coaching.
27 views
Kathy Miles
The Trouble with Groupthink
The phenomenon of Groupthink is something that has plagued organisations for a long time. It comes about when a group of people are thinkin
14 views
Kathy Miles
The Power of Assertiveness
Assertiveness is a great skill to master, especially in the workplace. However, it is something that is often shied away from or used incor
42 views
Kathy Miles
Improving Communication Using the Johari Window
The Johari Window is a psychological tool that is often used to help people better understand themselves (self-awareness) and their relation
6,696 views
Kathy Miles
Emotional Intelligence in the Workplace
Essentially, someone who is emotionally intelligent, is thought to have a good awareness and understanding of thoughts and feelings, behavio
20 views
Kathy Miles
Human Performance Technology (HPT)
HPT is a systematic approach to the analysis, design and implementation of interventions for an individual, group or organisation aimed at h
277 views
Kathy Miles
Coaching On the Go
Whilst the most effective form of coaching is a collaborative approach that involves openness, communication, reflection and action, sometim
36 views
Kathy Miles
Finding Your Solutions Focus
In order for a business to perform and excel, it needs to be able to achieve the strategic goals that have been set. To help the business t
25 views
Kathy Miles
Managing Gen Y and Z
With more generations in the workplace than ever before, it is imperative for managers to be able to effectively manage the newer generation
37 views
Kathy Miles
Instilling a Team Sense of Purpose
Learn why a team sense of purpose is so important and some great tips for creating one.
154 views
Kathy Miles
Selecting the Right Person for the Role
Selecting the right person for the role can have many positive impacts for the team and organisation, just as poor selection decisions can h
25 views
Kathy Miles
Building a Super Team
If you want to make your business successful, then dedicated focus needs to be put on building your Super Team. Teams, especially Super...
208 views
Kathy Miles
The Need for Team Building
Business performance and success comes down to a few essential ingredients. One of these vital ingredients is to have effective,...
28 views
Kathy Miles
Creativity Series - Bringing Creativity Back to the Workplace
Most people start a new job with bundles of creativity and enthusiasm, but as the months and years go on, they get sucked into the void...
25 views
Kathy Miles
Profiling Tools to Enhance Team Relationships and Performance
I have been asked many times over the years for my advice around the best profiling tools. There are multiple profiling tools that are...
33 views
Kathy Miles
The Leadership Areas of Need
As a leader there is always an endless to-do list. Ultimately though, when we get down to the nuts and bolts, a leader must aim to...
19 views
Kathy Miles
The Power of Positive Influencing
According to the Oxford Dictionaries online, influence means "the capacity to have an effect on the character, development, or behaviour...
40 views
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