Kathy MilesRedesigning Workplace CultureThe culture of your workplace can dictate morale and change the way that people perceive your organisation. By focusing on redesigning your
Kathy MilesDealing with Criticism in the WorkplaceCriticism does not necessarily mean that a person is directly attacking you. In fact, what it often means is that the person providing the
Kathy MilesThe Ladder of InferenceThe Ladder of Inference can help you to understand the steps that can lead you to jump to the wrong conclusions and can therefore help you e
Kathy MilesThe Need for Workplace CoachingOne of the most effective ways to ensure that knowledge is retained and performance is improved is through workplace coaching.
Kathy MilesThe Trouble with GroupthinkThe phenomenon of Groupthink is something that has plagued organisations for a long time. It comes about when a group of people are thinkin
Kathy MilesThe Power of AssertivenessAssertiveness is a great skill to master, especially in the workplace. However, it is something that is often shied away from or used incor
Kathy MilesImproving Communication Using the Johari WindowThe Johari Window is a psychological tool that is often used to help people better understand themselves (self-awareness) and their relation
Kathy MilesEmotional Intelligence in the WorkplaceEssentially, someone who is emotionally intelligent, is thought to have a good awareness and understanding of thoughts and feelings, behavio
Kathy MilesHuman Performance Technology (HPT)HPT is a systematic approach to the analysis, design and implementation of interventions for an individual, group or organisation aimed at h
Kathy MilesCoaching On the GoWhilst the most effective form of coaching is a collaborative approach that involves openness, communication, reflection and action, sometim
Kathy MilesFinding Your Solutions FocusIn order for a business to perform and excel, it needs to be able to achieve the strategic goals that have been set. To help the business t
Kathy MilesManaging Gen Y and ZWith more generations in the workplace than ever before, it is imperative for managers to be able to effectively manage the newer generation
Kathy MilesInstilling a Team Sense of PurposeLearn why a team sense of purpose is so important and some great tips for creating one.
Kathy MilesSelecting the Right Person for the RoleSelecting the right person for the role can have many positive impacts for the team and organisation, just as poor selection decisions can h
Kathy MilesBuilding a Super TeamIf you want to make your business successful, then dedicated focus needs to be put on building your Super Team. Teams, especially Super...
Kathy MilesThe Need for Team BuildingBusiness performance and success comes down to a few essential ingredients. One of these vital ingredients is to have effective,...
Kathy MilesCreativity Series - Bringing Creativity Back to the WorkplaceMost people start a new job with bundles of creativity and enthusiasm, but as the months and years go on, they get sucked into the void...
Kathy MilesProfiling Tools to Enhance Team Relationships and PerformanceI have been asked many times over the years for my advice around the best profiling tools. There are multiple profiling tools that are...
Kathy MilesThe Leadership Areas of NeedAs a leader there is always an endless to-do list. Ultimately though, when we get down to the nuts and bolts, a leader must aim to...
Kathy MilesThe Power of Positive InfluencingAccording to the Oxford Dictionaries online, influence means "the capacity to have an effect on the character, development, or behaviour...