
The Importance of Communication Skills Training
When we communicate, we often think that the way we communicate is the way that everyone communicates. Nothing could be further from the truth! Communication is a two-way process that involves a sender and a receiver (or perceiver depending on how you look at it). The sender sends the communication over to the receiver (this could be verbally, in writing, text or email) in a way that makes sense to them. The receiver will receive the message and decode it using their own ex