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The Ladder of Inference can help you to understand the steps that can lead you to jump to the wrong conclusions and can therefore help you e

The Johari Window is a psychological tool that is often used to help people better understand themselves (self-awareness) and their relation

In nearly every aspect of life, communication is key.  Communication unlocks doors, includes people, builds and maintains relationships, get

When we communicate, we often think that the way we communicate is the way that everyone communicates. Nothing could be further from the truth! Communication is a two-way process that involves a sender and a receiver (or perceiver depending on how you look at it). The sender sends the communication over to the receiver (this could be verbally, in writing, text or email) in a way that makes sense to them. The receiver will receive the message and decode it using their own ex