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    Reflective Practices
    Kathy Miles

    Reflective Practices

    There are two key types of reflection: 1. Reflection-on-Action - this is the ability to reflect on your actions after completing them. 2.
    16 views
    Profiling Tools to Enhance Team Relationships and Performance
    Kathy Miles

    Profiling Tools to Enhance Team Relationships and Performance

    I have been asked many times over the years for my advice around the best profiling tools. There are multiple profiling tools that are great for learning more about yourself and the people you work closely with. These tools have been designed to increase awareness and understanding that teams are made up of a diverse group of people, therefore different approaches to communication and management are needed. Below I have given an overview of some of the most widely used profi
    13 views
    The Importance of Communication Skills Training
    Kathy Miles

    The Importance of Communication Skills Training

    When we communicate, we often think that the way we communicate is the way that everyone communicates. Nothing could be further from the truth! Communication is a two-way process that involves a sender and a receiver (or perceiver depending on how you look at it). The sender sends the communication over to the receiver (this could be verbally, in writing, text or email) in a way that makes sense to them. The receiver will receive the message and decode it using their own ex
    15 views

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