Kathy Miles
The Secret to Successful Delegation in the Workplace
I'm sure most of us have read a management book or two that puts success and productivity in the workplace down to effective delegation. ...
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Kathy Miles
Conflict in the Workplace and How to Manage it!
Recent statistics show that bullying complaints are on the rise in organisations around Australia, leading to more tribunals, increased...
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Kathy Miles
Improving Your Resilience
The working landscape is a hotbed of change, things are constantly developing, progressing and improving and for organisations to keep up...
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Kathy Miles
The Importance of Stress Management
Stress has become an increasingly normal part of life for many. In an occupational health and safety/human resources sense, the focus is...
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Kathy Miles
Part 4 - Completing the Gap Analysis
Before you can begin achieving the vision, mission and core values that you have developed for your organisation, you must first take...
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Kathy Miles
Part 3 - Defining a Successful Mission Statement
The mission statement, also sometimes known as the organisations purpose, outlines the organisations very reason for existence. They are...
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Kathy Miles
Part 2 - Developing Organisational Values
An organisations shared values are what guides everything that the business does. They give the business a purpose, guiding the daily...
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Kathy Miles
Part 1 - Creating a Shared Vision of Success
A vision is a short statement outlining the organisations desired future state. It should paint a picture of the organisations direction...
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Kathy Miles
Delivering Effective Customer Service
Christmas is just around the corner and everyone goes into overdrive. Businesses want projects finished up, retailers wants to drive...
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Kathy Miles
Managing Change Effectively
They say that change is as good as a holiday, but just the thought of change puts fear into many an employee and manager. I have lost...
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Kathy Miles
Being a Resonant Leader
The term Resonance comes from the Latin terms Resonantia which means echo and Resonare which means resound. Ultimately if you look up...
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Kathy Miles
What Predicts a Learners Success?
The other day I read a post by a popular online learning provider about encouraging learner participation. Whilst this article had a few...
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Kathy Miles
What is Employee Wellness?
Hands up who has 'Wellness Strategies' at their organisation? A few of you I'm sure. Now keep your hands up if those strategies cover...
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Kathy Miles
Should Training Move Online?
Should our training move online? That is the question that many organisations have been faced with over the last decade when it comes to...
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Kathy Miles
How to Save Your Organisation Thousands to Millions of Dollars Per Year!
How much is your organisation spending on employee turnover? If your organisation has more than 10 employees, my guess would be...
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Kathy Miles
10 Lessons from Travelling that can be Applied to Leadership
It struck me recently that when you travel frequently, you learn a few lessons along the way. I believe that many of these lessons can...
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Kathy Miles
To Storyboard or Not to Storyboard??
If you are involved in the world of Instructional Design or Technical Writing this question can raise heated debate. So what is the...
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Kathy Miles
The Importance of Communication Skills Training
When we communicate, we often think that the way we communicate is the way that everyone communicates. Nothing could be further from the...
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Kathy Miles
Flexible Work Options in Demand
Times are changing and organisations need to change to reflect this. Baby Boomers tended to have the 'live-to-work' attitude; they...
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